Holiday Inn Express Hotel & Suites Hagerstown, an IHG Hotel
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The staff was amazing and so friendly. Our son got sick and we needed a clean cover for the bed. The front desk was able to help us with that. To see all the cleaning staff on hand and they were all so polite and welcoming. I had a request due to our son being sick and the staff quickly taking care of it for us. To come back to fresh towels and our trash dumped was just so on point. Very clean overall. Breakfast was OK. The veggie omelets were so tasty. Our microwave did not work in our room, so the gentleman at the front desk reheated my pizza for me. Definitely would stay again if needed.
Laura
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The room was nice, clean, comfy.
Amy
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Location, breakfast, gym, room and pool all amazing.
Courtney
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The hotel was super clean and inviting. Our room was great. The bed was comfortable and the bathroom was stocked with shampoo, conditioner, body wash, hand soap and lotion. We were traveling through town with our pup and they were so accommodating. There are puppy bag/poop stations outside. It's in a quiet area with plenty of food options close by. Loved this hotel!
Jessica
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Very clean from the outdoor landscaping to the lobby to the guest rooms. Attention to detail by the housekeeping staff
Susan
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Stayed with our dog, staff very accomodating to our room preferences. Room was immaculately clean. We left before breakfast but the area they seve it in is very beautiful and cozy with a fireplace. Pool area looked nice, including a hot tub. Very close (walking distance) to Outback and Chilis. There is a mall across the road.
Samantha
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I asked for a room on first floor because of our dogs. Not only were we on the first floor, our room was next to a side door so we didn’t have to walk through the lobby. The pet walking area was great, lots of grass and space. We could walk to three different restaurants. The hotel is located within the grounds of a huge shopping center.
Jean
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The hotel is under renovation and we got a brand new, renovated room! It was wonderful! The staff were all great and super helpful. The pool and hot tub were a bonus! Most hotels don't have hot tubs anymore.... we will definitely be back!
Sandra
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Waking up having a good breakfast. Hotel location made our trip easier to explore surroundings.
Murphy
مايو ٢٠٢٣
Decent, clean room for a decent price. Fridge worked. Delicious bacon for breakfast!
Shelley
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