Holiday Inn Express Hotel & Suites Hagerstown, an IHG Hotel

The staff was amazing and so friendly. Our son got sick and we needed a clean cover for the bed. The front desk was able to help us with that. To see all the cleaning staff on hand and they were all so polite and welcoming. I had a request due to our son being sick and the staff quickly taking care of it for us. To come back to fresh towels and our trash dumped was just so on point. Very clean overall. Breakfast was OK. The veggie omelets were so tasty. Our microwave did not work in our room, so the gentleman at the front desk reheated my pizza for me. Definitely would stay again if needed.

Location, breakfast, gym, room and pool all amazing.

Very clean from the outdoor landscaping to the lobby to the guest rooms. Attention to detail by the housekeeping staff

Stayed with our dog, staff very accomodating to our room preferences. Room was immaculately clean. We left before breakfast but the area they seve it in is very beautiful and cozy with a fireplace. Pool area looked nice, including a hot tub. Very close (walking distance) to Outback and Chilis. There is a mall across the road.